F.A.Q
Q: What types of vehicles do you offer for rent?
A: Delta Rental Cars offers a wide range of vehicles to suit all your travel needs, including compact cars, sedans, SUVs, and luxury vehicles.
Q: Where are you located?
A: Our main office is conveniently located in Larnaca, near Larnaca Airport. We also offer multiple pick-up and drop-off locations across Cyprus for your convenience.
Q: What are your operating hours?
A: We are open Monday through Sunday, from 8:00 AM to 8:00 PM. Our customer support is available 24/7 for any urgent inquiries or assistance.
Q: How can I book a car?
A: You can book a car easily through our website or by contacting us directly.
Q: What information do I need to provide when booking a car?
A: When booking, you will need to provide your name, contact information, valid driver's license, and payment details. If you are booking online, you will also need to select your desired vehicle and rental period.
Q: Can I modify or cancel my reservation?
A: Yes, you can modify or cancel your reservation by contacting us directly at least 24 hours before your scheduled pick-up time. Please note that changes are subject to availability.
Q: Do you require a deposit?
A: Yes, a deposit is required at the time of booking. The deposit amount will be specified during the booking process and is refundable upon the safe return of the vehicle.
Q: What are the age requirements for renting a car?
A: Drivers must be at least 23 years old and have a valid driver’s license.
Q: What is included in the rental price?
A: The rental price includes unlimited mileage, basic insurance coverage, and roadside assistance. Additional services such as GPS, child seats, and additional drivers can be added for an extra fee.
Q: What is your fuel policy?
A: We operate on a full-to-full fuel policy. The car will be provided with a full tank of fuel, and we ask that you return it with a full tank.
Q: Can I add an additional driver to my rental agreement?
A: Yes, additional drivers can be added to your rental agreement for a small fee. All additional drivers must meet the same age and licensing requirements as the primary driver.
Q: What insurance coverage is included with my rental?
A: Basic insurance coverage is included with all rentals, which covers damage to the vehicle and third-party liability. Additional insurance options are available for purchase to reduce your excess liability.
Q: What should I do in case of an accident or breakdown?
A: In the event of an accident or breakdown, please contact our 24/7 customer support immediately at (+357) 97825000. We will provide assistance and guide you through the next steps.
Q: Are there any additional fees or hidden charges?
A: We believe in transparency. All fees and charges will be clearly outlined during the booking process. Any additional services or options selected will be added to your final bill.
Q: What do I need to bring when picking up the car?
A: Please bring your valid driver’s license, a credit card in your name, and a copy of your booking confirmation. International customers should also bring a passport and an international driving permit if required.
Q: Can I pick up or drop off the car outside of office hours?
A: Yes, we offer after-hours pick-up and drop-off services upon request. Please arrange this in advance with our team.
Q: What happens if I return the car late?
A: If you anticipate returning the car late, please inform us as soon as possible. Late returns may incur additional charges, which will be specified in your rental agreement.
